Analyst, Technology

Title

Microsoft 365 Administrator

Duration

12 months of Contract

Location

Columbia SC (Hybrid, 3 days onsite and 2 days remote)

Interview Process

Interviews are in person and remote.

Hours

8am to 5pm. Overtime, on-call and off-hours work are required.

About the Team

The ITSO End User Communications & Collaboration Services team delivers and supports the enterprise email, messaging, collaboration and productivity ecosystem. Microsoft Exchange and Exchange Online are the core platforms. The team also manages Microsoft 365, SharePoint, email security services and secure client technologies. Through governance, automation and security, it keeps these services reliable and highly available while reducing operational risk.

Must-Have Skills

• Microsoft Exchange Online / Microsoft 365
• Exchange Server / Hybrid Exchange (2016/2019/Subscription Edition)
• Microsoft Entra ID
• PowerShell / Exchange Online PowerShell
• Microsoft Defender for Office 365 / email security

Nice-to-Have Skills

• Microsoft Purview / Compliance
• Migration and cross-domain messaging
• Proofpoint

Day-to-Day Responsibilities

• Exchange Online administration: mailboxes, shared/resource mailboxes and distribution groups
• Mail flow, connectors and transport rules
• Message tracing and troubleshooting
• Retention, archiving and mailbox policies
• Cross-domain and linked mailbox scenarios
• Exchange Hybrid configuration, mail flow and coexistence
• Migration between on-prem Exchange and Exchange Online
• Troubleshooting authentication, Autodiscover and mail routing

Soft Skills

• Ability to translate business requirements into technical solutions
• Excellent verbal and written communication
• Ability to manage multiple priorities in a fast-paced environment
• Strong customer service and stakeholder management
• Commitment to continuous learning of emerging Microsoft technologies