Principal OPP Software Consultant

Req #

37761659

Location

Bangalore

Contract

12 Months

Date Start:11/16/2026

Date End

11/14/2027

Work Mode

Hybrid – 3 days/week from office (Mandatory)

Experience

7+ years

Shift Timing

IST with PST overlap

Billrate

528,000 / Month

Bangalore-based candidates only

This req is similar to #37545706, refrain submitting resumes those were rejected earlier on that request.

Description

Palo Alto Networks is seeking a Principal OPP Software Consultant to join the On-Premise Platform (OPP) Team. In this role, you will be key to delivering direct customer enhancements, completing milestone-based projects, and resolving complex technical issues reported by enterprise customers on the OPP platform.

Contract Terms & Scope

• Work Structure: Independent contractor engagement working with the On-Premises Platform (OPP) core engineering team.
• Core Objective: Deliver specific technical enhancements, infrastructure automations, and root-cause analysis and resolutions for escalated customer OPP issues.
• Customer Enhancement Delivery — Design, implement, and deliver customer-driven enhancement requests on the OPP platform using Python and Go lang or similar programming languages.
• Enhancing the K8s Kubernetes manifest generation and helm charts maintenance and developing new Ansible roles for VM provisioning and cluster lifecycle management, and building.
• Customer Issue Resolution & Root Cause Analysis — Serve as the engineering point of contact for customer-reported Jira tickets. Investigate customer issues incidents across the full stack — from the NGINX Ingress and Hydra API Gateway through the App Proxy authentication layer, and the Python-based API services — to the underlying data stores (MySQL, Elasticsearch, Redis, RabbitMQ, MinIO) and Rook Ceph storage infrastructure. Perform deep-dive root cause analysis using structured log analysis across service components, produce formal RCA reports, and deliver permanent fixes that prevent recurrence.

Skills

• 10+ years of overall software engineering experience, including 3+ years of experience with developing cloud-native applications at scale.
• 3+ years of experience with deployment tools (such as Ansible, SaltStack etc), particularly for system deployment, upgrades, and cluster-node orchestration.
• Strong debugging and troubleshooting skills — a proven track record of root-causing production issues, and a "can-do " attitude when faced with complex, ambiguous problems.
• Solid working knowledge of Kubernetes (pods, deployments, namespaces, PVCs, log inspection, and troubleshooting), and hands-on experience with Docker / containers.
• Excellent communication and cross-team collaboration skills.
• Strong proficiency in Go, Python or Java (Go/Python is preferred) with hands-on experience building production microservices and backend APIs
• Hands-on experience with Ansible for infrastructure automation, VM provisioning, and configuration management in air-gapped or on-premises deployment environments
• Deep practical experience in distributed-systems architecture and microservices.
• Proven ability to build and deliver high-volume services, leveraging technologies such as Elasticsearch, Pub/Sub, REST APIs, and serverless computing.
• A strong understanding of public-cloud design considerations (security, networking, and load balancing) and the constraints of building services at global scale.
• A professional background in sustaining engineering or technical support, focused on resolving complex customer escalations

Education

B. Tech or M. Tech