Founding Product Designer

About the Role

Join an early-stage AI company building software for insurance claims operations. As the first product designer, you will shape the end-to-end experience for claims professionals and help turn complex workflows into clear, dependable tools.

What You'll Do

• Design end-to-end experiences across daily claims workspaces and dashboards for team leads and executives, prioritizing usability over visual polish alone.
• Use product analytics, heat maps, user research, discovery calls, and direct observation to understand how people work and identify improvements.
• Partner with product leadership, engineers, and customer-facing technical teams to translate user problems into workflows and implementation-ready designs.
• Design AI-agent interactions that show users what an agent did, why it acted, what information it used, and where it is uncertain, with options for review and intervention.
• Guide the product from an early interface toward an enterprise-ready experience, taking work from discovery through delivery.
• Establish design principles and a design system, prototype with AI tools, and measure whether design changes make tasks easier to complete.

What We're Looking For

• Five to eight years of product design experience, with consistent tenures at technology companies and experience as an early or founding designer.
• A portfolio demonstrating dense, technical software used by operators throughout the workday, including complex workflows and UX-led problem solving.
• Experience using behavioral data and user research to guide product decisions, and familiarity with product instrumentation or tools such as heat maps.
• Hands-on prototyping with AI coding tools such as Claude or Lovable.
• Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is helpful, as is experience designing AI and human-in-the-loop products.
• Experience building design systems and principles is a plus. This is a product design role and does not require frontend engineering.

Compensation & Benefits

Base salary is $170,000 to $220,000 annually. U.S. work authorization is required. Visa transfers are accepted, but new visa sponsorship is not available.

Location

On-site, five days per week in New York, NY.