IT - SCDOR - Network Engineer - Consultant

IT - SCDOR - Network Engineer - Consultant

Location

Columbia, SC (Hybrid – 3 Days Onsite, 2 Days Remote per Week). Candidate must be a current South Carolina resident. No relocation allowed.

Educational Qualification

Bachelor's degree in Information Technology Systems, Computer Science, or a related field. VCP certification required.

Position Type

Contract – 12 Months (Possibility of Extension

Yes)

Interview Process

1–2 Rounds (Onsite Interviews Only)

Must Have Skills

• 13+ years of overall IT experience.
• 3+ years of government experience (Federal, State, or Local).
• VMware Certified Professional (VCP) certification with 5+ years of VMware experience.
• 8+ years of experience supporting enterprise environments, including SAN and VMware infrastructure.
• 8+ years of VMware ESX administration experience.
• Expertise in VMware solution design, implementation, administration, and troubleshooting.
• Experience in capacity planning, technical analysis, and infrastructure optimization.
• Strong knowledge of server infrastructure, virtualization, network security, and system monitoring.
• Experience troubleshooting hardware, software, and enterprise infrastructure issues.

Desired Skills

• Experience with NIST, PCI, and IRS Publication 1075 compliance environments.
• Proficiency in PowerShell scripting and automation.
• Experience with IT change management processes.
• Hands-on knowledge of network and server operating systems.
• Understanding of network hardware, protocols, and internet standards, including TCP/IP, DNS, and DHCP.
• Advanced knowledge of Windows Server 2012, 2016, and 2019.
• Knowledge of disaster recovery, failover solutions, and infrastructure security.
• Familiarity with encryption, network automation, and enterprise networking environments.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent written, verbal, interpersonal, and customer service skills.
• Ability to prioritize multiple tasks in high-pressure environments.
• Self-motivated, detail-oriented, and collaborative team player.

Job Responsibilities

• Design, implement, administer, and support enterprise VMware solutions for the South Carolina Department of Revenue (SCDOR).
• Collaborate with application and infrastructure teams to gather technical requirements and deliver scalable solutions.
• Develop and maintain technical documentation covering system architecture, deployment configurations, and support procedures.
• Monitor, maintain, troubleshoot, and optimize VMware, SAN, server, and network infrastructure.
• Ensure the stability, availability, security, and integrity of enterprise systems and server services.
• Perform VMware ESX administration, system configuration, performance tuning, and capacity planning.
• Support disaster recovery planning, failover scenarios, and business continuity initiatives.
• Install, configure, test, upgrade, and maintain system hardware, software, and enterprise applications.
• Diagnose and resolve infrastructure-related issues, escalating complex problems to appropriate technical teams or vendors.
• Research and recommend technical solutions aligned with organizational infrastructure and security strategies.
• Implement temporary workarounds and permanent resolutions for system and network issues.
• Follow organizational information security standards, policies, and best practices.
• Identify and implement process improvements to enhance operational efficiency and system reliability.
• Manage incidents, service requests, and technical issues within established service-level agreements (SLAs).
• Maintain accurate helpdesk records and provide timely updates to stakeholders regarding incident resolution.
• Communicate effectively with technical teams, management, and Director-level stakeholders.
• Collaborate with cross-functional teams to resolve complex technical challenges and share technical knowledge.
• Provide feedback on infrastructure products, enhancements, and emerging technologies.
• Participate in a shared 24/7 on-call rotation to support critical infrastructure operations.
• Perform additional technical assignments and special projects as required.