Data Center Technician

Job Title

Data Center Technicians

Location

Oklahoma City OK

Description

The Data Center Sites Technician will be responsible for day-to-day data center support activities, including but not limited to:

Must Have

• Server and network hardware installation,
• copper / fiber-optic cabling,
• layer 1" troubleshooting and IT asset management.
• Network HW and CLI troubleshooting

Nice to have

• Be comfortable using and troubleshooting linux and server level BIOS issues
• The Site Technician will need to be conversant in common networking hardware Command Line Interfaces (CLI) such as Cisco, Arista, Dell, and Juniper.
• Technician will also need to be skilled in using and navigating different flavors of Linux.
• The Site Technician to monitor and respond to hardware and software issues, utilizing industry standard ticketing system and to provide clear, timely and appropriate customer communications.
• The Site Technician activities to be governed by Standard Operating Procedures (SOPs), Program, Safety and Security Policies in order to meet requirements for quality and quantity of work.
• The Site Technicians actively participate in the change management process, both checking in a monitoring production and preventative maintenances.

Required Experience

• 2-3 years Rack and Stack experience
• OS provisioning/reprovisioning (e.g., from USB or network share)
• Boot strapping network devices and configuring IP addresses on these devices
• 1-2 years basic Linux and scripting experience (e.g., checkout repo from GitHub, set up Linux environment, run and troubleshoot Ansible script)
• CompTIA Server+ certification (preferred)
• ITIL Foundation certification (preferred)
• DNS/DHCP
• Working knowledge of one or more ticketing systems, Jira preferred
• Working knowledge of server hardware (Client, Dell, Supermicro servers)
• Working knowledge of basic networking components and protocols (Cisco, Arista, Juniper)
• Knowledgeable in data center practices (e.g. fault tolerance, redundant cabling, calculating power usage, teaming, etc.)
• Strong cable management skills and experience running fiber and copper in a data center
• Basic understanding of electrical, HVAC, and cable infrastructure
• Excellent verbal and written communication skills
• Certifications in Data Center technologies are desired. (CCNA, CCENT)
• Layer 2 and layer 3 network troubleshooting
• Have installed, trouble-shot and navigated various flavors of Linux OSes

About AgreeYa

AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at www.agreeya.com for more information.

Equal Opportunity

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at www.agreeya.com/career-culture to learn about our Career & Culture.