ServiceNow Developer - CSM

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Title- ServiceNow Developer- CSM

Duration- Full Time

Location- PAN India

Job Description

We are seeking an experienced ServiceNow Developer with strong expertise in Customer Service Management (CSM), integrations, and JavaScript scripting. The ideal candidate will be responsible for designing, developing, and enhancing ServiceNow solutions, implementing integrations with third-party systems, and developing custom scripts and workflows to support business requirements.

Key Responsibilities

• Develop and customize ServiceNow CSM applications and workflows.
• Design and implement integrations using REST, SOAP, IntegrationHub, and APIs.
• Create and maintain Business Rules, Script Includes, UI Actions, Client Scripts, and Flow Designer solutions.
• Troubleshoot and resolve platform and integration issues.
• Collaborate with stakeholders to gather requirements and deliver scalable solutions.
• Follow ServiceNow development best practices and ensure platform performance.

Required Skills

• Hands-on experience with ServiceNow CSM module.
• Strong knowledge of JavaScript and ServiceNow scripting.
• Experience with REST/SOAP APIs and ServiceNow integrations.
• Familiarity with Flow Designer, IntegrationHub, and Service Catalog.
• Excellent problem-solving and communication skills.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.