ServiceNow ITOM Developer / Architect

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

ServiceNow ITOM Developer / Architect

Role Overview

We are looking for experienced ServiceNow ITOM Developers and Architects with strong expertise in CMDB, Discovery, Service Mapping, CSDM, integrations, and ServiceNow development.

Key Responsibilities

• Design, develop, and implement ServiceNow ITOM solutions.
• Strong hands-on experience with CMDB, Discovery, Service Mapping, and CSDM.
• Develop solutions using Business Rules, Client Scripts, Script Includes, Flow Designer, Catalog Items, and Service Portal.
• Design and support integrations using REST, SOAP, JDBC, MID Servers, IntegrationHub, Import Sets, and Transform Maps.
• Implement CMDB governance, CI reconciliation, data quality, and lifecycle management.
• Configure and optimize Discovery, Service Mapping, and MID Server environments.
• Troubleshoot platform, integration, and performance issues.
• Follow ServiceNow development, security, and architecture best practices.
• For Architect roles, lead solution architecture, technical design, integration architecture, governance, and technical teams.
• Collaborate with clients and stakeholders to define scalable ITOM solutions.

Required Skills

CMDB, Discovery, Service Mapping, CSDM, ITOM, ServiceNow Development, IntegrationHub, MID Server, REST/SOAP, Flow Designer, ServiceNow Scripting, Performance Optimization

Good to Have

ServiceNow AI / Now Assist experience and relevant ServiceNow certifications.

Position Details

Senior ITOM Developer

4–5 Years | Hybrid / Mostly Remote

ITOM Architect

8–10 Years | Hybrid

Location

Hyderabad / Pune

Duration

6 Months – Extendable

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.