ServiceNow ITOM Developer

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us.

Job Title

ServiceNow ITOM Developer

Experience

5–10 Years

Location

Remote

Employment Type

Full-Time

Job Description

We are looking for an experienced ServiceNow ITOM Developer with strong hands-on expertise in ITOM modules, CMDB, Discovery, Service Mapping, and integrations.

Key Responsibilities

• Develop, configure, and maintain ServiceNow ITOM solutions covering Discovery, Service Mapping, Event Management, and CMDB.
• Implement and troubleshoot Discovery, Cloud Discovery, MID Server, and Service Graph Connectors.
• Configure and maintain Service Mapping and application/service dependencies.
• Work on Event Management including event processing, alert management, and integrations with monitoring tools.
• Develop integrations using IntegrationHub, REST/SOAP APIs, and ServiceNow integration capabilities.
• Ensure CMDB data quality, CI relationships, identification/reconciliation, and alignment with CSDM best practices.
• Collaborate with business and technical teams to understand requirements, troubleshoot issues, and deliver ITOM enhancements.

Required Skills

• 5–10 years of ServiceNow experience with strong ITOM expertise.
• Hands-on experience with Discovery, Service Mapping, Event Management, CMDB, and Cloud Discovery.
• Strong knowledge of MID Server and Service Graph Connectors.
• Experience with IntegrationHub and ServiceNow integrations/APIs.
• Good understanding of CMDB, CI relationships, CSDM, and ITOM architecture.
• Strong troubleshooting, analytical, and communication skills.

We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.