Application Support Specialist

We are a world-leading smart mobility SaaS company with over 2.6 million subscribers across 24 countries, and we are looking for Fresh Graduates and be an **Application Support Specialist** to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

**Job Description

**

• Troubleshoot and resolve technical issues related to hardware, software, and networking
• Install and configure hardware and software applications
• Monitor and maintain Cartrack application and systems to ensure their smooth functioning
• Collaborate with Global teams to implement and maintain IT projects
• Document technical procedures, user manuals, and FAQs
• Provide technical support for any IT related matters or issue
• Train users on the use of Cartrack applications and hardware
• Continuously update technical knowledge and skills

**Requirements

**

• Must have **Bachelor's Degree in Electronics Engineering**
• Fresh graduates are welcome to apply; relevant internship or hands-on technical experience is an advantage.
• With Excel knowledge is a plus!
• Basic understanding of telematics, GPS tracking systems, or automotive electronics is a plus.
• Good written and verbal communication skills in English, with the ability to interact professionally with customers.
• Self-motivated, enthusiastic, and customer-oriented with a positive attitude.
• Able to work independently as well as collaboratively within a team environment.
• Willing to work outside regular business hours when operational requirements demand it.