Digital Workplace Project Manager (AI & End User Computing

Job Title

End-User Computing (EUC) Project Manager – AI Workplace Tools

Location

Madison Avenue, New York City, NY (Onsite – Local Candidates Preferred)

Work Schedule

4 Days per Week Onsite

Employment Type

FTC / FTE (Both Considered)

Start Date

Immediate / ASAP

Duration

Potential Long-Term Engagement

Experience Required

10+ Years Overall Experience

Job Summary

We are seeking an experienced End-User Computing (EUC) Project Manager to lead and support the global rollout of AI-powered workplace tools across the organization.

The ideal candidate will have a strong background in End-User Computing, IT Project Management, Digital Workplace Transformation, and enterprise-wide AI tool deployments, including Microsoft Copilot, Claude Enterprise, and similar AI platforms.

This position is part of the Digital Workplace PMO team and will support the Workplace AI Program Manager in the strategy, planning, implementation, and adoption of AI workplace initiatives across a global user base.

The successful candidate must be comfortable managing complex projects, coordinating cross-functional teams, driving organizational change, and engaging senior stakeholders.

Key Responsibilities

• Digital Workplace & AI Implementation
• Lead medium- to large-scale global End-User Computing (EUC) projects and digital workplace platform transformations.
• Support the Workplace AI Program Manager in developing and executing enterprise-wide AI adoption strategies.
• Independently manage assigned workplace AI initiatives, including Microsoft Copilot enhancements, new AI agent releases, and Claude Enterprise or equivalent deployments.
• Oversee the planning, implementation, rollout, and adoption of AI-powered workplace tools.
• Ensure AI deployments align with organizational governance, security, compliance, and operational requirements.
• Project & Program Management
• Manage multiple projects and cross-functional teams using Hybrid Agile and Waterfall methodologies.
• Utilize Azure DevOps (ADO) and traditional project management tools to track project activities and deliverables.
• Develop, maintain, and monitor project plans, implementation schedules, milestones, and deployment timelines.
• Identify, manage, and mitigate project- and program-level risks, issues, and dependencies.
• Proactively resolve roadblocks to ensure successful and timely project delivery.
• Prepare regular status reports, dashboards, and executive presentations for senior management.
• Support the Workplace AI Program Manager with program-level governance, oversight, and reporting.
• AI Adoption & Change Management
• Drive enterprise-wide adoption of AI workplace tools through structured change management initiatives.
• Collaborate with User Education, IT, Security, Compliance, and Business teams to support successful deployments.
• Coordinate project communications, end-user training, knowledge transfer, and operational support activities.
• Develop strategies to improve user engagement, adoption rates, and overall AI tool effectiveness.
• Support AI enablement initiatives and measure business value realization.
• Ensure successful implementation and adoption across geographically distributed teams.
• Stakeholder & Vendor Management
• Collaborate with business stakeholders, technical teams, senior leadership, and external vendors.
• Communicate project progress, risks, and dependencies to executive stakeholders.
• Coordinate with Microsoft and other technology vendors when required.
• Ensure business requirements are translated into actionable project deliverables.

Mandatory Qualifications & Skills

• 10+ years of overall professional experience, including a minimum of 5 years in IT Project Management.
• Strong background in End-User Computing (EUC) and Digital Workplace technologies.
• Proven experience implementing and rolling out enterprise-level AI workplace tools, such as Microsoft Copilot, Claude Enterprise, or equivalent platforms.
• Experience leading large-scale, global technology implementations in complex enterprise environments.
• Strong understanding of AI enablement, digital workplace transformation, and organizational change management.
• Experience with enterprise AI governance, security, compliance, and user adoption.
• Hands-on experience managing projects using Azure DevOps (ADO), Agile, Hybrid, and Waterfall methodologies.
• Strong project planning, risk management, issue resolution, and stakeholder management skills.
• Excellent written and verbal communication skills.
• Strong organizational, analytical, and problem-solving abilities.
• Experience preparing project reports and presentations for senior management.
• Ability to manage multiple priorities and work effectively under pressure.
• At least one recognized project management certification, such as PMP/PMI, PRINCE2, Scrum Master, or equivalent.
• Ability to work onsite in New York City four days per week.
• Availability to start immediately or as soon as possible.

Preferred Qualifications

• Previous IT Project Management experience within the financial services industry.
• Experience implementing AI tools within large, regulated enterprise environments.
• Prior experience working directly with Microsoft as a technology vendor.
• Microsoft certifications, particularly those related to Microsoft Copilot.
• Experience with AI agents, enterprise AI deployments, and digital workplace modernization.
• Knowledge of AI adoption metrics, employee productivity improvements, and business value measurement.

Important Candidate Screening Criteria

Candidates must demonstrate both strong EUC expertise and practical experience delivering enterprise-wide AI workplace initiatives.

Candidate assessments should validate experience in

• End-User Computing (EUC) and Digital Workplace transformation.
• Microsoft Copilot, Claude Enterprise, or similar workplace AI deployments.
• Enterprise-scale AI implementation and rollout management.
• Change management, user adoption, and employee training.
• AI governance, information security, and regulatory compliance.
• Global stakeholder management and cross-functional collaboration.
• Executive communication, project governance, and reporting.
• Measuring adoption, business outcomes, and value realization.

Important

Candidates with only traditional IT Project Management or EUC support experience, without demonstrated enterprise AI rollout experience, may not meet the client's requirements.

Location Requirement

Local New York City candidates are strongly preferred. The selected candidate must be available to work onsite four days per week.

Start Requirement

Immediate availability

“All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”