Level 2 IT Support

Level 2 IT Support - Exclusively Remote | Career Page

Level 2 IT Support

Apply for Position Or refer someone

Job Openings Level 2 IT Support

About the job Level 2 IT Support

Desktop Support Technician (Level 1.5–2)

Remote (within South Africa)

Independent Contractor

Working Hours

10:00 AM – 6:00/7:00 PM EST (4:00 PM – 12:00/1:00 AM SAST)

Level 2 IT Support Technician

We are looking for a skilled Level 2 IT Support Technician to join our team. This role involves supporting both infrastructure and end-users, with a strong focus on virtualization, backup systems, and Windows environments.

Key Responsibilities

• Provide Level 2 technical support across desktop and server environments
• Manage and maintain Windows Servers and virtualization platforms
• Support and administer Active Directory and Office 365
• Monitor and manage backup systems across multiple platforms
• Troubleshoot technical issues and provide timely resolutions
• Assist with desktop support when required

Requirements

• 2–4 years of IT support experience
• Strong knowledge of Windows Server environments
• Experience with firewalls, switches, virtualization and backup solutions
• Proficiency in Active Directory and Office 365
• Solid troubleshooting and problem-solving skills

Apply for Position

Or refer someone

Share

• Facebook
• Line
• LinkedIn
• X (Formerly Twitter)
• Whatsapp
• Email