Senior Devops Engineer

Job Summary

As a Site Reliability Engineer, you will solve complex problems in a fast-paced, collaborative environment, supporting transformational projects in cloud technologies and automation for a leading SaaS product in the healthcare industry. You will drive reliability, scalability, and performance across applications, microservices, and infrastructure, partnering with cross-functional teams to ensure a highly available, resilient, and efficient platform.

Key Responsibilities Monitoring & Alerting

• Develop and maintain comprehensive monitoring for system health, applications, microservices, dependencies, and infrastructure.
• Establish baseline metrics and set up customized alerts for deviations, collaborating with development teams to define key indicators and thresholds.
• Manage alert routing to appropriate audiences to prevent alert fatigue.
• Monitor and debug Microsoft Azure resources and assist support teams with technical troubleshooting.

Incident Management & Response

• Oversee incident management processes, including triage, severity assessment, and coordination of war rooms with relevant stakeholders (DevOps, development, QA, customer service).
• Maintain on-call rotation to monitor, analyze, and resolve critical infrastructure issues and incidents, including emergency response.
• Document incidents and perform root cause analysis (RCA), ensuring thorough follow-up and continuous improvement.
• Lead postmortem reviews and drive action items to completion.

Proactive Reliability & Disaster Recovery

• Design and execute tabletop exercises and disaster recovery simulations (e.g., service/region interruptions, failover testing, traffic management) to validate high availability and resiliency.
• Document outcomes and collaborate with DevOps and development teams to implement infrastructure and application improvements.
• Create standard procedures for incident scenarios where fixes cannot be immediately implemented.

Continuous Feedback & Reporting

• Develop dashboards and reports to monitor system performance, error rates, resource consumption, latency, and other key indicators.
• Establish consistent reporting schedules for SLA, system utilization, and customer metrics.
• Provide feedback to development and DevOps teams to drive improvements in application and infrastructure performance.

DevOps Pipeline & Automation

• Analyze and optimize DevOps pipelines for efficient and reliable deployment operations.
• Drive automation initiatives to improve operational efficiency and reduce manual intervention.
• Experience with progressive rollout strategies and canary deployments.

Collaboration & Communication

• Work closely with cross-functional teams across the organization, including QA, development, DevOps, and customer service.
• Clearly articulate technical concepts to non-technical colleagues and stakeholders.
• Foster a culture of accountability, respect, excellence, and customer service.
• Contribute to documentation and knowledge sharing across teams.
• Advocate for reliability and operational excellence in architecture and design discussions.

Capacity Planning & Scalability

• Participate in capacity planning and scalability assessments to ensure systems can meet future growth and demand.

Required Qualifications

Education & Experience Guidelines

• Bachelor’s Degree in computer science or relevant field
• 8-10 years of relevant work experience
• Experience with Azure DevOps, Kubernetes, Docker, CI/CD, Azure, and AWS.
• Significant experience with database technologies, especially Microsoft SQL.
• Experience with Infrastructure as Code (IaC) tools (e.g., Terraform, ARM templates).
• Familiarity with observability platforms (e.g., Prometheus, Grafana).
• Scripting skills (e.g., PowerShell, Python, Bash) for automation and tooling.
• Security best practices for cloud environments.
• Strong communication and collaboration skills.
• Excellent self-management and time management abilities.
• Creative problem-solving skills.
• Willingness to learn new technologies and adapt to a rapidly changing environment.
• Technology certifications (e.g., Azure DevOps Engineer) or willingness to obtain.
• Occasional travel may be required.

Other Preferred Knowledge, Skills, Abilities or Certifications

• Security Certifications: HITRUST CSF Practitioner, CISSP
• AI/ML Integration Awareness: Supporting ML pipelines in DevOps workflows
• Policy-as-Code Tools: Open Policy Agent (OPA), HashiCorp Sentinel
• Disaster Recovery Planning: High-availability architecture and recovery strategies
• Cloud Cost Optimization: Performance tuning and resource efficiency
• Multi-Cloud Experience: Supporting hybrid or multi-cloud environments

Fortive 9 Behaviors by Level

Executing and Contributing

Customer Obsessed

Understands the customer’s needs through observation, questioning and going to Gemba.

Strategic

Uses data to make informed decisions while anticipating future trends and aligning actions with organizational goals.

Innovation for Impact

Proactively explores new perspectives and experiments to solve day-to-day problems.

Inspiring

Understands how their work contributes to the organization’s purpose.

Builds Extraordinary Teams

Actively fosters collaboration by contributing positively, supporting shared goals, helping others succeed, and celebrating team achievements together.

Courageous

Shows strength through action—moves quickly toward goals, embraces uncertainty, speaks up, and perseveres through challenges with confidence and integrity.

Delivers Results

Sets high standardsand consistently delivers by focusing priorities and overcoming obstacles, and upholding organizational values.

Adaptable

Applies rigor by working thoroughly and following processes without cutting corners while remaining adaptable.

Lead with FBS

Goes to Gemba—observes real-world processes, not just meetings. Embraces FBS by applying its fundamentals to improve work, engage in kaizen, and continuously grow knowledge and usage.