Professional Services (PS) Project Co-ordinator

Provide administrative support

The individual provides project administrative assistance. These activities will include,

but not limited to

• Project administration – all administrative functions related to projects
• Schedule management – maintaining an up to date project schedule
• Documentation and report preparation – collating and preparing all project

related documentation and reports

• Meeting arrangement and documentation – providing general administrative

support, co-ordination of meetings with a variety of stakeholders, including

vendors and managers and the booking of meeting rooms

• Cost tracking – assisting with the monitoring of cost related projects by tracking

invoices and payments in relation to the project budget and monitoring costs

against the budget

• Resource allocation – assisting with the allocation of project resources
• Third party management - co-ordinate the relationship with third parties for the

delivery of resources and contractors when necessary.

Manage project delivery

Under the guidance of a Project or Senior Project Manager, the PS Project Co-

ordinator adheres to and ensures that the project delivers the as-sold solution,

remains within baselined budget and is delivered on time, while achieving quality

criteria and maintaining client satisfaction. This individual will manage delivery of the

project according to the PMI knowledge areas and in line with Dimension Data’s

Primer methodology. This includes project scope control and management of change

variations. They also communicate with key stakeholders regarding the status of their

projects. Project set-up, resources and operations are efficiently managed, possibly

with the assistance of the Project Administrator. The individual is able to liaise with

clients and capable of managing several transactional engagements or standard/co-

ordinated projects simultaneously. He/she is able to co-ordinate the relationship with

(third) parties for the delivery of resources and contractors when necessary.

Behavioural skills

The individual has a proactive approach, pays attention to detail, has good verbal

and written communication skills and has a client service orientation. PS Project Co-

ordinators demonstrate an understanding of the project environment and stakeholder

interests.

The PS Project Co-ordinator needs to have a fundamental understanding of business

and project processes, structures and control requirements. The individual has a

good understanding of project life cycles, and takes responsibility for all aspects of

the projects. This individual works towards the achievement of CAPM certification.

Key Roles and Responsibilities

In this position you will be required to

• Provide project administrative assistance to Project Managers, the PML,

Programme Managers and project teams.

• Manage delivery of the project according to the PMI knowledge areas and in

line with Dimension Data’s Primer methodology.

• Ensure that the project delivers the as-sold solution, while achieving quality

criteria and maintaining client satisfaction.

• Liaise with clients and ensure client satisfaction.

 Diploma

 Entry level qualification in Business or Project Management

 CAPM certification preferable

Experience

 At least 2 – 5 years' working experience

 Minimum 2 years’ project co-ordination / delivery experience, preferably technology

services environment

 Proven client engagement experience

Personal Attributes and Skills Required

Skills and knowledge

 Knowledge and understanding of IT industry environment and business

needs

 Good verbal and written communication skills

 Possess a fundamental understanding of business and project processes, structures

and control requirements

 Competent in project change management

Attributes

 Ability to provide project support with limited guidance for multiple

projects

 Ability to co-ordinate the relationship with (third) parties for the delivery of

resources and contractors when necessary

 Able to liaise with clients and has a service oriented aptitude

 Capable of managing several transactional engagements or “simple”

projects simultaneously

 Displays a proactive approach

 Shows good attention to detail

Next career steps

 PS Support Project Manager

 PS PMO Administrator

 Workforce Scheduler