Infra Tech Support Practitioner - Remote

Infra Tech Support Practitioner - Remote

As a key member of the team, you will be responsible for the analysis, design, coding, testing, maintenance, enhancement, and modernization of application components across multiple systems using

CA Gen / AllFusion Gen / Cool

Gen and related technologies. You will support existing application functionality while contributing to modernization efforts that transition legacy components toward Java-based, cloud-ready, and integration-friendly solutions.

Must-Have Skills

• CA Gen / AllFusion Gen / Cool:Gen
• SQL
• Java/J2EE development experience with Jakarta EE and ORM frameworks

Responsibilities

• Maintain, enhance, troubleshoot, and support application components using CA Gen / AllFusion Gen / Cool:Gen, SQL, and related legacy technologies.
• Analyze CA Gen models, action blocks, screen flows, batch jobs, interfaces, data dependencies, and integration points to understand current-state functionality and modernization impact.
• Convert legacy business rules and application behavior into maintainable Java-based services, APIs, reusable components, and technical designs.
• Support CA Gen-to-Java modernization activities, including current-state assessment, legacy-to-target mapping, conversion review, regression validation, and implementation support.
• Troubleshoot production issues, analyze logs, resolve defects, and support release/deployment activities across legacy and modernized application components.
• Assist with Java application deployment and runtime troubleshooting on application servers such as WebSphere, WebLogic, JBoss/WildFly, Tomcat, or similar platforms.
• Partner with business, client, architecture, testing, DevOps, and operations teams to clarify requirements, triage defects, manage dependencies, and confirm implementation readiness.
• Prepare technical documentation, modernization impact notes, interface mappings, implementation plans, and knowledge-transfer materials for delivery and client teams.

Additional Information

• Education: BA required
• Work Location: Austin
• Vaccination mandate: No
• Travel and expenses: Not covered
• Industry experience: Preferred, not required
• Chances for extension: High

Experience Requirements

• 5 years of application maintenance and development experience
• 3-5 years of experience in CA Gen / AllFusion Gen / Cool:Gen
• 3-5 years of SQL experience
• 3-5 years of Java/J2EE development experience with Jakarta EE and ORM frameworks
• Experience supporting legacy modernization, re-platforming, or conversion of CA Gen applications to Java-based solutions