Cloud Engineer

Job Summary

As a Cloud Engineer, you will utilize your experience to architect, build, and design solutions that integrate public cloud services. You will incorporate techniques like Infrastructure as Code to ensure repeatable deployment of resources. You will provide expertise in using cloud reference architecture and solutions to support software development in a DevOps environment. This role requires experience in both Microsoft Exchange and Google Workspace environments. Excellent troubleshooting skills, staying current with industry trends, and being a team player are essential.

Responsibilities

• Create and update cloud environment configurations to establish and support application workloads, including:
• Azure Focused: Configure Subscriptions, Resource Groups, VNETs, Subnets, load balancers, App Services, Azure Batch, Virtual Machines, resource tagging, billing, policy implementation, and security controls.
• AWS Focused: Configure AWS Accounts, IAM Users and Roles, VPCs, subnets, load balancers, Network routes, Transit Gateway, Control Tower, Systems Manager, Config Manager, stack sets, WAF, CloudFront, and Route53.
• Understand shell scripting and execute commands via the command line.
• Design and build automation platforms utilizing Infrastructure as Code methodologies, with preferred skills in CloudFormation and/or Terraform, scripting capabilities with PowerShell and Python.
• Support and complete requests for operational support, including communicating level of effort and status to cloud leadership team.
• Support data calls for resources provisioned within the cloud environment and report the status of resources.
• Identify and communicate opportunities for improving agency security posture within cloud environments.
• Collaborate with external development teams to understand cloud workload solution architecture within agency AWS/Azure environment.
• Coordinate change and release of Mail and MDM services, functions, patches, and upgrades in production, including design, architecture, configuration, staffing, scheduling, impact/risk analysis, approval, communications, testing, implementation, monitoring, and operations.
• Ensure timely fulfillment of requested Mail and MDM services for role-based access, permissions, specialized communications, distribution groups, availability, and functionality.
• Assess and report performance, access, licensing, capacity, and recommend solutions.
• Participate in a 24/7 rotation of On-Call support.
• Manage and report on Daily Operations, driving deliverables, managing expectations, communications, risk management, and reporting to all stakeholders.
• Create, update, and maintain designs, architectures, data profiles, licenses, support agreements, standard operating procedures (SOP), work instructions, and knowledge articles.

Qualifications

• 5 years of experience deploying/configuring application workloads within Microsoft Azure Commercial Cloud or AWS Cloud.
• Demonstrated understanding of principles supporting infrastructure components, including compute, network, and storage, with 7 years of total hands-on experience in technology.
• Demonstrated understanding of principles configuring and supporting application workloads within the Azure or AWS Cloud.
• Proven experience in Design/Configuration/Integration/Testing/Release/Maintenance/Support of Microsoft O365 Cloud, Exchange, Intune with Apple Business Manager, Azure, Office Suite, Outlook applications, One Drive for Business, and Microsoft Security & Compliance.
• Strong understanding of cloud engineering methods, applications, and best practices across cloud service providers.
• Experience assessing, customizing, troubleshooting, optimizing, and maintaining current and emerging technologies, platforms, and applications to help ensure greater security and efficiencies, covering network, compute, and storage principles.
• Experience with cloud orchestration tools and continuous delivery processes to deploy and manage cloud infrastructure for customers to consume.
• Demonstrated proficiency in automating processes with Terraform, AWS CloudFormation, Packer, PowerShell, or Python, including the use of remote APIs.
• Experience working with containers and container orchestration systems and hardening practices.
• AWS Solutions Architect Associate and/or Azure Administrator Associate certifications or higher.
• Certified in Microsoft O365 or equivalent.
• Ability to maintain an effective customer relationship and workload/portfolio management with Federal and Contractor leadership, as well as End-users for delivery of Mail and MDM services.
• Highly cohesive team member and a change agent while serving as a consultant.

Location

This position is based in [City, State], a vibrant area known for its rich cultural heritage and thriving tech industry.