IT Manager

IT Manager

Location

Laguna

Work Setup

On-site

Work Schedule

Monday to Friday

Employment Type

Full-time

Job Summary

We are looking for an experienced IT Manager with a background in the pharmaceutical industry to oversee the organization's IT infrastructure, business applications, cybersecurity, and technology operations. The successful candidate will ensure the reliability, security, and efficiency of IT systems supporting pharmaceutical manufacturing, warehousing, inventory management, distribution, and other business functions. This role will lead IT projects, manage technology resources, and ensure compliance with applicable pharmaceutical industry regulations, data integrity requirements, and IT governance standards.

Key Responsibilities

• IT Operations and Infrastructure: Oversee IT infrastructure, including servers, networks, cloud services, hardware, software, and enterprise systems, ensuring system availability and operational efficiency.
• Business Systems Management: Manage and maintain ERP and other business applications supporting pharmaceutical manufacturing, inventory management, warehousing, supply chain, and distribution operations.
• Pharmaceutical Compliance and Data Integrity: Ensure applicable IT systems and electronic records comply with pharmaceutical regulatory requirements, GxP principles, data integrity standards, and relevant computerized system validation requirements.
• Cybersecurity and Data Protection: Implement and maintain IT security policies, access controls, backup and recovery procedures, disaster recovery plans, and cybersecurity measures to protect company information and systems.
• System Implementation and Integration: Lead the implementation, upgrade, integration, and maintenance of IT systems to support business growth and operational improvements.
• IT Governance and Risk Management: Develop and enforce IT policies, procedures, standards, and controls aligned with organizational objectives and regulatory requirements.
• Technical Support and Service Delivery: Oversee IT support operations, troubleshoot escalated issues, and ensure timely resolution of technical problems affecting business operations.
• Vendor and Budget Management: Manage IT budgets, technology procurement, software licenses, service providers, and vendor relationships to ensure cost-effective delivery of IT services.
• Cross-Functional Collaboration: Work closely with Quality Assurance, Regulatory Affairs, Manufacturing, Supply Chain, Warehouse, Finance, and other departments to identify technology requirements and implement effective solutions.
• Business Continuity: Establish and maintain business continuity and disaster recovery strategies to minimize operational disruptions.
• Team Leadership: Lead, supervise, and develop the IT team, establish performance objectives, and ensure effective delivery of IT services across the organization.
• Continuous Improvement: Identify opportunities to improve system performance, automate processes, strengthen IT controls, and optimize technology utilization.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
• At least 5–8 years of relevant IT experience, including a minimum of 3 years in a supervisory or managerial capacity.
• Previous experience working in a pharmaceutical company is required.
• Strong knowledge of IT infrastructure, network administration, cybersecurity, enterprise applications, and data management.
• Experience managing ERP systems and applications supporting manufacturing, inventory, warehousing, or supply chain operations.
• Familiarity with pharmaceutical industry requirements, including GxP, data integrity, and computerized system validation, where applicable.
• Knowledge of IT governance, risk management, information security, and disaster recovery planning.