Scrum Master – Enterprise Agile Transformation and Scaled Agile

We are seeking an experienced Scrum Master to support Agile Transformation and Product

Delivery across enterprise software, digital platforms, ERP modernization, cloud

transformation, data, AI, automation, and related technology initiatives.

As a Scrum Master, you will serve as a servant leader, Agile coach, transformation partner,

and delivery facilitator for one or more cross-functional Agile teams. You will work closely

with Product Owners, Product Managers, Engineering Leaders, Business Analysts,

Architects, QA, DevOps, Security, PMO partners, vendors, and business stakeholders to

establish healthy team operating rhythms, improve backlog readiness, remove

impediments, manage dependencies, and foster a culture of accountability, transparency,

psychological safety, and continuous learning.

The role is expected to help establish repeatable standards for Scrum ceremonies, Kanban flow, team working agreements, Definition of Ready, Definition of Done, estimation, sprint planning,

dependency management, Agile metrics, retrospective improvement actions, and scaled

delivery practices as the organization continues to mature toward enterprise Agile and

product-centric ways of working.

Responsibilities

• Serve as Scrum Master for one or more cross-functional Agile teams delivering enterprise software, digital products, ERP modernization, cloud transformation, data, AI, automation, or technology modernization initiatives.
• Facilitate Scrum ceremonies including Sprint Planning, Daily Scrums, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement while ensuring events

remain focused, productive, and aligned with Agile principles.

• Coach teams to become self-organizing, cross-functional, collaborative, accountable, and focused on sustainable delivery practices.
• Remove organizational, process, technical, and dependency-related impediments that impact delivery commitments, team flow, or business outcomes.
• Establish newly formed Agile teams by defining team norms, working agreements, operating models, ceremonies, roles, responsibilities, and collaboration practices.
• Assess Agile maturity and implement tailored coaching strategies that improve team performance, delivery predictability, collaboration, estimation accuracy, and team health.
• Mentor teams transitioning from Waterfall or hybrid delivery approaches to Agile, Scrum, Kanban, Lean, and product-centric delivery practices.
• Coach Product Owners on backlog management, prioritization, user story refinement, acceptance criteria, stakeholder engagement, and value-driven

planning.

• Provide coaching on Agile estimation techniques including Planning Poker, T-shirt sizing, affinity estimation, story points, capacity planning, and forecasting.
• Support scaled Agile practices across Agile Release Trains, value streams, product teams, and enterprise delivery organizations operating within SAFe, LeSS, Scrum@Scale, or similar frameworks.
• Participate in Program Increment planning, cross-team planning, Scrum of Scrums, dependency discussions, risk reviews, and delivery alignment sessions.
• Assist Release Train Engineers, delivery leads, and portfolio partners in managing risks, dependencies, objectives, commitments, and impediments across teams.
• Support portfolio planning, Lean Portfolio Management, Agile governance, product roadmap alignment, and value stream coordination as the organization scales delivery practices.
• Support digital transformation initiatives by introducing modern Agile delivery practices across cloud migration, ERP modernization, automation, data

transformation, AI initiatives, integrations, and enterprise software implementations.

• Track Agile delivery metrics including velocity trends, team capacity, predictability, burndown, burnup, lead time, cycle time, flow efficiency, throughput, escaped defects, release frequency, dependency aging, team health, and stakeholdersatisfaction.
• Build Agile Communities of Practice, mentor junior Scrum Masters and Agile champions, and help standardize Agile practices while allowing flexibility for team

context.

Requirements

• 10+ years of professional experience in Agile delivery, software delivery, project management, technology delivery, Agile coaching, or a related IT discipline within a mid-to-large enterprise environment.
• 7+ years serving as a Scrum Master in enterprise environments, including experience supporting multiple Scrum teams simultaneously.
• Experience establishing new Agile teams from inception, defining team norms, launching ceremonies, building working agreements, and guiding teams through forming, storming, norming, and performing stages.
• Experience coaching mature Agile teams to higher levels of delivery performance, predictability, collaboration, accountability, and continuous improvement.
• Experience supporting enterprise-scale Agile transformations, scaled delivery models, product-centric operating models, and complex digital transformation

initiatives.

• Strong understanding of Scrum, Kanban, Lean, SAFe, Scrum@Scale, LeSS, Disciplined Agile, Agile Portfolio Management, Value Stream Management, Lean

Portfolio Management, SDLC, CI/CD, and DevSecOps collaboration.

• Demonstrated ability to coach Scrum Teams, Product Owners, Product Managers, Engineering Leaders, Delivery Managers, Business Analysts, QA, DevOps, business stakeholders, and executive audiences.
• Experience with Program Increment planning, Agile Release Train support, dependency management, cross-team coordination, Scrum of Scrums, portfolio

planning, and enterprise delivery governance.

• Working knowledge of software development lifecycle practices, CI/CD pipelines, DevOps concepts, cloud platforms, APIs, microservices, enterprise architecture concepts, ERP implementations, data platforms, Business Intelligence initiatives,

and enterprise modernization programs.

• Hands-on software development experience is not required, but an understanding of modern engineering practices, technical dependencies, quality practices, release readiness, and operational handoffs is expected.
• Proficiency with Agile and collaboration tools such as Jira, Azure DevOps, Rally, VersionOne, Confluence, Miro, Microsoft Teams, Slack, SharePoint, Power BI, Smartsheet, or similar delivery and reporting platforms.
• Excellent facilitation, communication, active listening, negotiation, relationship building, stakeholder management, and executive presentation skills.
• Demonstrated servant leadership, organizational influence, coaching and mentoring ability, conflict resolution, emotional intelligence, consensus building,

and change leadership.

• Ability to balance standardization and flexibility so Agile practices remain consistent enough to scale while adaptable enough to fit each team's context.
• Bachelor's degree in Computer Science, Information Systems, Information Technology, Business Administration, Engineering, Organizational Leadership,

Project Management, or a related discipline; equivalent experience may be considered. Master's degree preferred.

• Preferred certifications include Certified Scrum Master, Advanced Certified Scrum Master, Certified Scrum Professional – Scrum Master, Professional Scrum Master I, II, or III, SAFe Scrum Master, SAFe Advanced Scrum Master, SAFe Agilist, SAFe Release Train Engineer, SAFe Lean Portfolio Manager, PMI-ACP, PMP, ICAgile Agile Coaching, ICAgile Enterprise Agile Coaching, Lean Six Sigma, or Prosci Change

Management Certification.

Ideal Candidate Profile

The ideal candidate is more than a ceremony facilitator; they are an enterprise Agile leader who can influence teams, leaders, and organizations through every stage of Agile adoption and digital transformation. They have successfully launched new Scrum teams, elevated the performance of established teams, and supported Agile at scale across multiple portfolios, platforms, product teams, or value streams. They balance servant leadership with strategic thinking, use metrics to guide coaching rather than judge performance, and are skilled at navigating organizational complexity. This individual is comfortable working with executives, engineering leaders, product stakeholders, business partners, and delivery teams to align technology execution with business strategy. Their expertise in Scrum, Kanban, Lean, scaled Agile practices, organizational change leadership, and continuous improvement enables them to drive sustainable transformation while fostering a culture of collaboration, innovation, accountability, and customer-focused delivery.