Systems Engineering Senior Specialist - MAC

Company Name

VARITE India Private Limited

About The Client

A global IT services and consulting company, multinational information technology (IT), headquartered in Tokyo, Japan. The Client offers a wide array of IT services, including application development, infrastructure management, and business process outsourcing. Their consulting services span business and technology, while their digital solutions focus on transformation and user experience design. It excels in data and intelligence services, emphasizing analytics, AI, and machine learning. Additionally, their cybersecurity, cloud, and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide.

About The Job

• We are seeking an experienced Senior Systems Engineering Specialist with strong expertise in Apple macOS endpoint management using Microsoft Intune.
• The role will act as a technical SME and L3 escalation point for enterprise macOS environments, responsible for device lifecycle management, compliance enforcement, security configuration, application deployment, and endpoint modernization initiatives.
• The ideal candidate will possess deep knowledge of macOS administration, Microsoft Intune, Apple Business Manager (ABM), Automated Device Enrollment (ADE), Conditional Access, endpoint security, and automation. The individual will work closely with security, identity, service delivery, and infrastructure teams to ensure a secure, compliant, and seamless end-user experience.

Essential Job Functions

macOS Endpoint Management

• Administer and manage enterprise macOS devices through Microsoft Intune.
• Design and implement device enrollment strategies using Apple Business Manager (ABM) and Automated Device Enrollment (ADE).
• Manage the complete macOS lifecycle including provisioning, configuration, compliance, patching, retirement, and asset management.
• Configure and maintain device restriction policies, configuration profiles, Wi-Fi profiles, VPN settings, certificates, and software deployment policies.
• Support zero-touch deployment and automated provisioning initiatives.

Microsoft Intune Administration

• Design and implement Intune device compliance and configuration policies for macOS devices.
• Manage device groups, dynamic assignments, application deployment, and software update policies.
• Configure and maintain Conditional Access integrations with Microsoft Entra ID.
• Deploy and manage Company Portal and self-service application delivery models.
• Utilize Intune reporting and analytics to improve endpoint health and compliance.

Security & Compliance

• Implement security baselines and hardening standards for macOS endpoints.
• Manage FileVault encryption deployment and recovery key management.
• Support Microsoft Defender for Endpoint integration on macOS.
• Configure compliance policies aligned with organizational security requirements.
• Perform remediation of non-compliant devices and security findings.
• Support audit, governance, and compliance initiatives.

Application & Patch Management

• Package, deploy, update, and retire applications on macOS devices.
• Manage App Store, Line-of-Business (LOB), and PKG application deployments through Intune.
• Oversee macOS operating system updates and application patching.
• Troubleshoot software deployment failures and policy conflicts.
• Ensure application lifecycle governance and compliance.

Incident & Problem Management

• Act as an L3 escalation point for complex macOS and Intune-related incidents.
• Perform root cause analysis and implement preventive solutions.
• Troubleshoot enrollment issues, compliance failures, certificate problems, application deployment issues, and Conditional Access challenges.
• Participate in major incident and change management activities.

Automation & Continuous Improvement

• Develop automation solutions using PowerShell, Shell scripting, and Microsoft Graph API where appropriate.Implement proactive remediation and monitoring solutions.
• Drive operational improvements, process standardization, and service optimization initiatives.
• Create and maintain technical documentation, SOPs, troubleshooting guides, and knowledge articles.

Stakeholder Management

• Collaborate with security, infrastructure, networking, and identity teams.
• Participate in customer governance and operational review meetings.
• Provide technical guidance and mentoring to junior engineers.
• Support transition, transformation, and modernization projects.

Qualifications

• Must have 4+ year of experince

Primary Skills

• Microsoft Intune (macOS Management)macOS AdministrationApple Business Manager (ABM)Apple Automated Device Enrollment (ADE/DEP)Microsoft Entra ID (Azure AD)Conditional AccessMicrosoft Defender for EndpointApple MDM Framework

Endpoint Management

• Device Compliance PoliciesConfiguration ProfilesEndpoint Security PoliciesApplication DeploymentDevice Lifecycle ManagementZero-Touch ProvisioningCompany Portal Administration

Operating Systems

• macOS Ventura / Sonoma and lateriOS / iPadOS (basic administration knowledge)Windows Endpoint Management (good understanding)

Automation & Scripting

• PowerShellShell/Bash ScriptingMicrosoft Graph APIAutomation and Remediation Scripting

ITSM & Processes

• ServiceNow (preferred)Incident ManagementProblem ManagementChange ManagementITIL Framework

Preferred Certifications

• Microsoft Certified: Endpoint Administrator Associate (MD-102)Microsoft Azure Fundamentals (AZ-900)Microsoft Azure Administrator (AZ-104)Apple Device SupportApple Deployment & ManagementITIL Foundation Certification

Soft Skills

• Strong customer-facing communication skills
• Excellent troubleshooting and analytical thinking
• Ability to operate independently in enterprise environments
• Strong documentation and process management skills
• Experience mentoring junior engineers
• Ability to work in global support and cross-functional teams

How to Apply

Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visit Jobs In India – VARITE.

Unlock Rewards

Refer Candidates and Earn.

If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE.

Experience Level Bonus Referral

0-2 years

INR 5,000

2-6 years

INR 7,500

6+ years

INR 10,000

About VARITE

VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer

VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.